Privacy Policy

Effective Date: February 1, 2025

Thank you for visiting Imagery.works (the “Site,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect from you, why we collect it, how we use it, and the measures we take to safeguard it.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Contact us (e.g., via email or a contact form): We collect your name, email address, and location if you provide it to us.
• Schedule a service using Calendly: We collect your name, email address, meeting preference (e.g., online vs. in office), and any additional information you choose to share about what you’d like to work on in advance of the session.

1.2 Payment Information
We use Stripe to process payments. Your payment details (e.g., credit card number) are sent directly to Stripe and are not stored on our local database. We only retain information necessary to record and track transactions (e.g., transaction ID, payment status, or partial card information in accordance with Stripe’s policies).

1.3 Non-Personal Information
We do not use cookies or similar tracking technologies on our Site. However, our server may automatically collect non-personal data such as your IP address and browser type for basic operational purposes (e.g., to ensure site security and performance). This non-personal data is typically stored in log files on our server.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

1. To Provide and Maintain Our Services:

   • Facilitate communication (e.g., respond to inquiries).
   • Process and fulfill orders or other transactions.

2. To Communicate With You:

   • Send email updates regarding our services, promotions, or other information you have requested.
   • Provide customer support or reply to your queries.

3. To Comply With Legal Obligations:

   • Where required by law, regulation, or other legal processes.

4. For Other Legitimate Business Interests:

   • Maintain and improve the functionality of our Site.
   • Prevent fraud or misuse of our Site.

3. Data Retention

We retain personal information for as long as it remains relevant for the purpose(s) for which it was collected and in accordance with any legal or contractual requirements. Since we do not have an automatic data deletion policy, we keep your data on file unless you contact us and request its deletion.

4. How We Share Your Information

1. Service Providers:

   • Stripe: We share your personal information (limited to billing or transaction details) with Stripe, our third-party payment processor, to facilitate payments.
   • Calendly: We use Calendly to schedule appointments. The information you submit (name, email address, meeting preferences, and any additional notes) is collected and processed by Calendly. Calendly’s use of your personal information is governed by their privacy policy.

2. Legal Requirements and Protection:
   We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies), or to protect our rights and property.

3. No Other Third-Party Sharing:
   We do not sell, trade, or share your personal information with other third parties for their marketing or advertising purposes.

5. Security of Your Information

We employ commercially reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include physical, technological, and administrative safeguards. However, no method of data transmission or storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on the jurisdiction in which you reside, you may have rights under applicable data protection laws, such as the California Consumer Privacy Act (CCPA) for California residents or the General Data Protection Regulation (GDPR) for EU residents:

• Access & Correction: You have the right to request a copy of the personal information we hold about you and to request corrections if any data is inaccurate or incomplete.
• Deletion (Right to Be Forgotten): You may request that we delete your personal information.
• Opt-Out: You may opt out of receiving promotional emails from us at any time by using the unsubscribe link in our emails or by contacting us directly at info@imagery.works.

To exercise any of these rights, please contact info@imagery.works.

7. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@imagery.works, and we will promptly take steps to delete such information.

8. International Data Transfers

Although we primarily operate in the United States, the personal information we collect may be processed and stored in the United States or in other countries where our service providers operate. If you access our Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, which may have data protection laws different from your jurisdiction.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or in applicable law. If we make material changes, we will notify you by posting an updated version on our Site with a new “Last Updated” date at the top of this policy. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Imagery.works
Email: info@imagery.works

We will do our best to address any requests, questions, or concerns in a timely manner.